Frequently Asked

Everything, gently explained.

Are Zylevé products suitable for sensitive skin?+

Yes. Our formulas are thoughtfully created to be gentle and nourishing, making them suitable for most skin types, including sensitive skin. We recommend performing a patch test before full use.

Are your products cruelty-free?+

Always. Zylevé is proudly cruelty-free. We never test on animals, and neither do our suppliers.

How quickly will I see results?+

Many customers notice immediate softness and hydration after the first use. With consistent daily use, visible improvements in skin texture and radiance typically develop within 1–2 weeks.

Do you ship internationally?+

Yes. We ship worldwide. Shipping options, costs, and estimated delivery times are displayed during checkout based on your location.

Can I return a product?+

Because our products are handcrafted skincare items and for hygiene and safety reasons, all sales are final. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will gladly make it right.